When requesting a quotation, especially if there are individually cut elements within your project, we will require Vector Based artwork. This refers to the open file / line drawing. It is also necessary to ensure that all of your fonts are converted to paths/curves/have the stroke outlined so that we can ensure that it will open and can be manipulate on our side. We are able to work with eps, pdf, cdr, ai, dxf file types. If in doubt, ask and we will guide you!